What can I expect to feel like after beginning to use my new hearing aids?
One of the biggest changes you will experience with new hearing aids is hearing and processing sounds you may not have heard in several years, depending on how long you waited to get hearing aids. New hearing aid customers sometimes report the first week with their new hearing aids is the most difficult. However, once you have adjusted to hearing clearly again, you will begin to adapt to your new hearing environment.
Does Zounds offer support for new hearing aid customers who need help adjusting to life with hearing aids?
At Zounds Hearing, we are committed to ensuring you’re able to hear as clearly and comfortably as possible. We work with each of our clients individually to make sure you’re happy with the comfort and program settings of your digital hearing aids. If you experience difficulties with your hearing aids, our Client Care Manager can most often assist you in troubleshooting the issue over the phone. However, we will typically schedule follow-up visits for you in each of the first two weeks after getting your hearing aids. Additional appointments will be scheduled every three months thereafter. Finally, there is no charge for these follow-up appointments, and you can reach us by email and phone during standard business hours.
How will my hearing aids perform outside, in the rain, or while being active?
Each of the digital hearing aids sold by Zounds Hearing include Noise Cancellation technology specifically engineered to suppress or cancel distracting or overly loud noises. The Imprezo digital hearing aid features ZActiveLife / Wind Shear to specifically target wind-generated noise while you enjoy the outdoors. Additionally, hearing aids are designed to perform in normal outdoor conditions, however take care when in overly wet environments and do not wear hearing aids while swimming, showering, or bathing.